Managing the application life cycle of any systems/solutions is very critical. So, when it comes to complex SAP landscapes the requirement of appropriate tools is very much required. The answer to this is SAP SOLUTION MANAGER. It's a free tool that is available for SAP customers.
SAP Solution Manager is the centralized application management and administration tool used to implement, support, operate and monitor your enterprise SAP solutions. SAP Solution Manager is a platform providing tools, methodologies and best practices to manage the application lifecycle of your SAP systems. Right from the requirements management to the design, build, test and deploy, to operate and optimize - The solution Manager provides different tools to handle it which is based on the ITIL process. The key functionalities include Project Management, Incident Management, Problem Management, Change and Configuration Management, Test Management, System Monitoring ..etc This tool is also used for the service delivery and engagement with SAP. It's a very powerful tool if it's configured and used effectively. As it's a free tool for every SAP customer, it's quite often seen that many of the customers are not using it to the full potential.
No other tools can do the monitoring of SAP systems to the extent to which SAP Solution Manager can. It covers the operating system, database and application layers. It can also be used for business process monitoring and end-user monitoring. Solution Manager can be used for performing the root cause analysis of any technical issues as well.Initial setup and mandatory configurations need to be done by an experienced consultant. Managed system configuration is the way to add your satellite systems to the Solution Manager. Our SAP Solution Manager Portfolio covers every aspect of SAP Solution Manager, right from the initial setup to all the functionalities provided by the tool. It's the customer's choice to select and configure the appropriate scenarios relevant to them.